Welcome to Air Cleaning UK
These Terms and Conditions outline the rules and regulations for the use of our website (air-cleaning.uk) and the services we provide. By accessing our website or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.
1. Services
- Scope of Services: Air Cleaning UK offers professional cleaning services for residential and commercial properties. Details of specific services are provided during booking.
- Service Availability: Services are subject to availability, and we reserve the right to decline or reschedule bookings.
2. Bookings and Payments
- Booking Process: Bookings can be made via our website, email, or phone. All bookings are subject to confirmation.
- Payments: Payments must be made in full prior to or upon completion of the service unless otherwise agreed. Accepted payment methods include credit/debit cards, bank transfers, and cash.
- Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled service. Late cancellations or no-shows may incur a fee.
3. Client Responsibilities
- Access to Property: Clients must ensure that our team has access to the property at the agreed time. Failure to provide access may result in cancellation and a charge.
- Safety and Hazards: Clients must disclose any potential safety hazards, such as broken appliances or hazardous materials, before the service begins.
4. Liability
- Damage to Property: While we take great care in providing our services, Air Cleaning UK is not liable for pre-existing damage or issues caused by the condition of the property. Any new damage caused by our team must be reported within 24 hours for review.
- Force Majeure: We are not responsible for delays or cancellations caused by events beyond our control, such as natural disasters, strikes, or other emergencies.
5. Privacy and Data Use
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
6. Complaints and Feedback
We strive to provide excellent service. If you are dissatisfied or have feedback, please contact us at:
- Email: [email protected]
- Phone: +44 7538 083731
We will address complaints promptly and work towards a resolution.
7. Intellectual Property
All content on the website, including text, images, and branding, is the intellectual property of Air Cleaning UK. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.
8. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We encourage users to review these terms periodically.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with UK law.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Website: air-cleaning.uk
- Phone: +44 7538 083731
- Email: [email protected]
Effective Date: 26.11.2024
Thank you for choosing Air Cleaning UK for your cleaning needs!
